Practice Policies

Practice policies decorative image


Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.

Financial Policy

For your convenience, we accept payments made with Visa, MasterCard, Discover, and American Express. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

MMDA Membership

We developed the program to help ease the stress and burden of dental expenses to our patients. We are certain you will appreciate the exceptional value of this program.

Cancellation Policy

Appointments canceled without 24 hour notice or any “no-show” appointments will incur a $50 cancellation fee. Multiple “no-show” appointments may result in dismissal from the practice.